Kishek Jewelers Frequently Asked Questions

Q. How can I place an order?
A. To place an order call us toll free at 1-800-522-2744 during our business hours. A sales representative will kindly assist you with your order. Please have the catalog year and item(s) number ready so we can quickly expedite your order.

WE DO NOT ACCEPT ONLINE ORDERS AT THIS TIME.

Q. Once I place an order, how long does it take to be processed?
A. If the item(s) is available in stock, your order will be processed within 24 hours.

Q. What method of payment is accepted?
A. We accept all major credit cards and C.O.D.

Q. What is the method of shipping?
A. All orders are shipped via United Parcel Service.

Q. Do you ship to countries other than the United States?
A. We ship only within the continental United States.

Q. What is your return policy?
A. If you are not completely satisfied with you item(s), please return merchandise within 30 days to receive a full refund. If item(s) have been worn and is not in new condition, we will inspect the merchandise and give an in-store credit according to its value at the time of the return.

Q. Do you repair jewelry?
A. Yes. We do quality repairs on most jewelry.

Q. Are the prices in the catalog subject to change?
A. Yes, we price merchandise according to the gold market, so prices are subject to change. Please call us for our current pricing.